This return response means that based on the account information provided at the time the payment was submitted, the issuing bank was not able to locate the bank account and the payment could not be processed. This is typically caused by an invalid bank account number. Often times this can be the result of a typo, which is why we ask that you please be careful when entering and confirming your bank account number.
If you feel this response was given in error please contact your bank and they will be able to provide you with your correct bank account information.
Please note: PayYourRent only reports the return responses as they are provided by the issuing bank. We do not have any control over the response message provided.