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This return response means that the account number provided at the time of payment submission was not valid and the payment could not be processed. Often times this can be the result of a typo, which is why we ask that you please be careful when entering and confirming your bank account number.

If you feel this response was given in error please contact your bank and they will be able to provide you with your correct bank account information. If you would like to obtain the full account number provided to verify the error, please contact our support team.

Please note that PayYourRent only reports the return responses as they are provided by the issuing bank. We do not have any control over the response message provided.