We make it easy to turn off or restrict the payment methods allowed to your resident. Whether the resident is under eviction or is bouncing too many ACH or paper check payments, as the manager you have complete control of your residents’ payment capabilities.
To turn off payments for a resident or select the payment type allowed, please follow these steps:
1. Click “Tenants” from your manager portal.
2. Search for the tenant in question and click on their line item to expand that line to show more options.
3. To turn off payments, select “No” under “Allow Online Payments”. To change the payment type accepted, click the dropdown menu under Payment Type Accepted and make your selection.
4. Click Save to save your changes.