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Cookie Policy

Effective as of  1/20/2026

This Cookie Policy (“Policy”) explains how Pay Your Rent (“We,” “us” or “our”),use cookies and similar tracking technologies on our websites, applications, and other digital platforms (collectively, the “Services”). It also explains your rights and choices regarding these technologies, and forms part of the Pay Your Rent Privacy Policy.

By using our Services, you agree to our use of cookies in accordance with this policy. If you do not agree, you may disable cookies through your browser settings or other means described below.

1. WHAT ARE COOKIES

Cookies are small text files placed on your device when you visit a website. They help us recognize your device, improve your browsing experience, and analyze how our Services are used. Other tracking technologies, such as pixels and local storage, may also be used and function similarly to cookies.

Cookies can be classified based on various factors such as their duration, purpose, and origin. These classifications help differentiate how cookies function and the role they play in a user’s browsing experience.

  1. By Lifespan
    • Session Cookies: These are temporary cookies that expire once you close your browser. They are used to maintain session integrity, such as keeping you logged in while navigating a website.
    • Persistent Cookies: These remain on your device for a predefined period, even after you close your browser. They help remember your preferences and login details for future visits.
  2. By Purpose
    • Necessary Cookies: These are essential for the website to function correctly. They enable core features such as page navigation, security, and accessibility. Because they are required for the website to operate, they are automatically stored on your browser.
    • Functional Cookies: These cookies improve website functionality and provide a more personalized experience. They help remember your preferences, such as language settings, display options, and login details, so you don’t have to re-enter them each time you visit.
    • Analytics Cookies: Analytics cookies help us understand how visitors interact with the website by collecting anonymous data about page views, time spent on the site, and navigation patterns. This information allows us to improve performance, optimize content, and enhance the overall user experience.
    • Advertisement Cookies: These cookies are used to deliver ads that are more relevant to you. They track your browsing habits across websites to provide personalized advertisements and measure the effectiveness of marketing campaigns. They may also be set by third-party advertising partners.
    • Performance Cookies: These cookies are used to understand and analyze the key performance indexes of the website which helps in delivering better user experience for the visitors.
  3. By Origin
    • First-Party Cookies: These are cookies set by the website or service you are visiting.
    • Third-Party Cookies: These are cookies set by external domains (e.g. advertisers or analytics providers).

2. HOW WE USE COOKIES

When you interact with the Pay Your Rent website, applications, emails, or advertisements, we (and third parties) may automatically collect technical information from your browser or device using cookies, pixels, web beacons, local storage, JavaScript, APIs, and similar technologies.

We use these technologies to:

  • Personalize your experience and remember your preferences
  • Analyze website traffic and user behavior
  • Improve the performance and security of our services
  • Deliver and measure targeted advertisements
  • Prevent fraud and ensure system security

Additionally, we may use clear GIFs (also known as web beacons or pixel tags), which function like cookies but are embedded in web pages and emails. These help us track user engagement, manage content, and measure email performance, such as open and forward rates.

3. WHAT COOKIES DO WE COLLECT ON OUR WEBSITE AND WHAT ARE THEY USED FOR
We use and govern the following cookies on our websites:

Cookie Name Purpose Category Description Duration
_GRECAPTCHA Necessary Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks. 6 months
rc::a Necessary This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. Never Expires
rc::f Necessary This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. Never Expires
rc::b Necessary This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. session
rc::c Necessary This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. session
__cf_bm Necessary This cookie set by Cloudflare is used to support Cloudflare Bot Management. 1 hour
wpEmojiSettingsSupports Functional WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly. session
test_cookie Advertising doubleclick.net sets this cookie to determine if the user’s browser supports cookies. 15 minutes
_ga Analytics Google Analytics sets this cookie to calculate visitor session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 1 year 1 month 4 days
_gid Analytics Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors their source and the pages they visit anonymously. 1 day
_gat_UA-* Analytics Google Analytics sets this cookie for user behaviour tracking. 1 minute
_ga_* Analytics Google Analytics sets this cookie to store and count page views. 1 year 1 month 4 days
BIGipServer* Advertising Marketo sets this cookie to collect information about the user’s online activity and build a profile about their interests to provide advertisements relevant to the user session
_gcl_au Advertising Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. 3 months
_mkto_trk Advertising This cookie provided by Marketo has information (such as a unique user ID) that is used to track the user’s site usage. The cookies set by Marketo are readable only by Marketo. 1 year 1 month 4 days
IDE Advertising Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. 1 year 24 days
hjSessionUser_* Analytics Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. 1 year
hjSession_* Analytics Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. 1 hour
_uetsid Advertising Stores a unique session ID used by Bing Ads/Clarity to track user behavior during the session. Helps measure ad performance and user interactions. 1 day
_uetvid Advertising Stores a unique visitor ID that allows Bing Ads/Clarity to recognize returning users. Supports analytics, remarketing, and targeted ad delivery. 13 months
intercom-device-id-* Necessary Stores a unique anonymous device identifier so Intercom can recognize the same device across visits. Helps prevent duplicate conversations and maintain continuity. 9 months
intercom-id-* Necessary Stores a unique user ID so Intercom can identify returning visitors and load previous conversations. 9 months
intercom-session-* Necessary Stores the session ID for the Intercom chat widget to maintain user session continuity. 9 months
IDE Advertising This cookie is used by DoubleClick (a Google advertising platform) to track which ads you’ve seen. It helps deliver ads that might be of interest to you. 2 Years
AEC Necessary This cookies ensure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge. 6 Months
APISID Advertising Google may set this cookie on your phone, tablet or computer once you click on the YouTube video player. Used to personalise Google ads on websites based on recent searches and interactions. 2 Years
HSID Advertising Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. 2 Years
SAPISID Advertising Google may set this cookie on your phone, tablet or computer once you click on the YouTube video player. This cookie collects visitor information for videos hosted by YouTube. 2 Years
SID Advertising This contains digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time. The combination of these cookies allows Google to block many types of attack, such as attempts to steal the content of forms submitted in Google services. 2 Years
SIDCC Necessary Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. 6 Months
SSID Advertising Google collects visitor information for videos hosted by YouTube and on maps integrated with Google Maps. 2 Years
__Secure-1PAPISID Advertising A more secure version of the APISID cookie, used to personalise Google ads on websites based on recent searches and interactions. 2 Years
__Secure-1PSID Advertising A more secure version of the SID cookie, used to block many types of attack, such as attempts to steal the content of forms submitted in Google services. 2 Years
__Secure-1PSIDCC Necessary A more secure version of the SIDCC cookie,used to prevent fraudulent use of login data and protect visitor data from unauthorized access. 6 Months
__Secure-1PSIDTS Functional This cookie is part of Google’s security measures and helps protect your account. 6 Months
__Secure-3PAPISID Advertising A more secure version of the APISID cookie, used to personalise Google ads on websites based on recent searches and interactions. 2 Years
__Secure-3PSID Advertising A more secure version of the SID cookie, used to block many types of attack, such as attempts to steal the content of forms submitted in Google services. 2 Years
__Secure-3PSIDCC Necessary A more secure version of the SIDCC cookie,used to prevent fraudulent use of login data and protect visitor data from unauthorized access. 6 Months
__Secure-3PSIDTS Functional This cookie is part of Google’s security measures and helps protect your account. 6 Months
ar_debug Advertising This cookie helps with troubleshooting problems with Google Analytics. session

4. HOW TO MANAGE COOKIES
 

You can control or disable cookies through the following methods:

    1. A. Browser Settings

Most browsers allow you to block or delete cookies through their settings. Refer to your browser’s help section for instructions:

    1. B. Opt-Out Tools

To disable certain analytics cookies, you can use the browser controls discussed above or, for some of our providers, you can use their individual opt-out mechanisms, such as the Google Analytics Opt-Out.

    1. C. Disabling cookies via the Cookie Banner

To customize your cookie preferences on this website, please click on the Cookie Banner. In the Cookie Banner, you will find information about the cookies being collected, and you can choose whether or not to accept their use, except for those that are strictly necessary for the website’s operation.

Note: Disabling cookies may affect your experience on our website.

    1. D. DO-NOT-TRACK

We do not recognize or respond to browser-initiated DO-NOT-TRACK (DNT) signals, as a DNT standard has not been adopted to this day. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).

5. CHANGES TO THIS COOKIE POLICY

We may update this Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date.